This privacy policy sets out how we use and protect any information that you provide us with when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.

Please note that we may change this policy from time to time. You should check this page on a regular basis to ensure that you are happy with any changes. This policy is effective from February 2017.

What we collect

We do not collect any personally identifiable information unless you register to maintain your client account with us. In the case of client accounts, we will require information about you and your company. This information is used in order to stay in contact with you.

What we do with the information we gather

Information is securely stored and used only by us or our trading companies. We may need to provide information to contractors or companies who work on our behalf. In such an event, we will make you aware of this.


We are committed to ensuring that all information remains secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we hold.

How we use cookies

A cookie is a small file which is placed on your computer’s hard drive. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to client needs. We only use this information for statistical analysis purposes. All data is routinely removed from our systems.

Overall, cookies help us provide you with a better website experience, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Most web browsers automatically accept cookies. You can usually modify your browser settings to decline cookies if you prefer. Due to technical limitations, this may prevent you from using certain features on our website.

Google Analytics

We use Demographics and Interest Reporting on our website. This may provide us with an estimated profile data such as your age range, possible gender and interests when you visit our site. This information is based on data taken from the Google Display Advertising Network.

If you would like to opt out of Display Advertising or customise Google Display Network adverts, please use the Ad Settings feature provided by Google on their website.

If you would like to prevent Google Analytics from tracking your website browsing habits, please install the Google Analytics Opt-out Browser Add-on.

Links to other websites

Our website may contain links to other websites of interest. Please be aware that these websites are maintained by third parties which we have no control over. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. Third party websites are not governed by this privacy policy. We recommend that you exercise caution and review the privacy policies applicable to other websites.

Controlling your personal information

We do not sell, distribute or lease personal information to third parties. Information is securely stored and used only by us or our trading companies. We may need to provide information to contractors or companies who work on our behalf. In such an event, we will make you aware of this. We may also share your information with the relevant authorities if we are legally required to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of this information, please contact us using the details on our contact page.

If you believe that any information we hold of you is incorrect or incomplete, please contact us as soon as possible using the details on our contact page. We will promptly correct any information found to be incorrect.

Company Information

Glen Chess Ltd is registered in England & Wales with Company No. 09396954. Our registered address is Glen Chess Ltd, Unit 24 Highcroft Industrial Estate, Enterprise Road, Horndean, Waterlooville, PO8 0BT, United Kingdom